Privacy Policy for Germans Coffee Shop & Bakery

Effective date: December 16, 2025

Germans Coffee Shop & Bakery (“we”, “us”, “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, or interact with us online.

1. Who we are

Business name: Germans Coffee Shop & Bakery
Address: 36 Shoreline Dr, New Bern, NC 28562, United States
Phone: (252) 259 0590
Email: hello@germans.cafe
Website: https://germans.cafe

2. Information we collect

We may collect the following categories of information.

A. Information you provide directly

1. Name

2. Email address

3. Phone number

4. Message content and any details you choose to share

5. Catering or event inquiry details, if applicable, such as date, preferences, guest count

B. Information collected automatically

1. Device and browser information

2. IP address

3. Pages viewed and approximate time spent on pages

4. Referring website or source

5. Approximate location derived from IP address

C. Cookies and similar technologies
We may use cookies or similar technologies to improve functionality, understand usage, and support marketing features. You can control cookies through your browser settings. Some features may not work properly if cookies are disabled.

3. How we use your information

We use personal information for purposes such as:

1. Responding to inquiries and providing customer support

2. Providing quotes and information for catering or services

3. Operating, maintaining, and improving our website and services

4. Sending updates if you opted in to receive communications, and you can unsubscribe at any time

5. Protecting against fraud, abuse, and security incidents

6. Complying with legal obligations

4. How we share your information

We do not sell your personal information.

We may share information in these situations:

1. Service providers: We may share information with trusted vendors who help us run our website or deliver services, such as hosting, email delivery, forms, and analytics. They may use information only to perform services for us.

2. Legal and safety: We may disclose information if required by law or if we believe disclosure is necessary to protect rights, safety, or security.

3. Business transfers: If we are involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.

5. Payments and online ordering

If we offer online ordering, reservations, gift cards, or payments through third party providers, your payment details are processed by those providers under their own privacy policies. We typically receive only the information needed to confirm and fulfill your request, such as order details and payment status.

6. Analytics and advertising

We may use analytics tools to understand website traffic and usage. These tools may collect information such as browser type, device identifiers, and pages visited.

We may also use marketing tools to measure advertising performance and reach people who may be interested in our services. You can often manage ad preferences through your browser settings and the relevant platform settings.

7. Social media and embedded content

Our website may include links to social media platforms or embedded content. Your interactions with those features are governed by the privacy policies of the platforms providing them.

8. Data retention

We keep personal information only as long as reasonably necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law.

9. Your choices and rights

Depending on where you live, you may have rights to:

1. Request access to the personal information we hold about you

2. Request correction of inaccurate information

3. Request deletion of your personal information, subject to legal requirements

4. Opt out of marketing emails by using the unsubscribe link in the email

To make a request, contact us using the details in Section 13.

10. Children’s privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child provided personal information to us, please contact us so we can delete it.

11. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission over the internet or method of storage is completely secure, so we cannot guarantee absolute security.

12. External links

Our website may contain links to external sites. We are not responsible for the privacy practices of other websites. Please review their privacy policies before providing information.

13. Contact us

If you have questions about this Privacy Policy or want to make a privacy request, contact:

Germans Coffee Shop & Bakery
36 Shoreline Dr, New Bern, NC 28562, United States
Phone: (252) 259 0590
Email: hello@germans.cafe

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.